FortiGuard’s services bundles are a package of tools designed to provide protection across the entire Fortinet platform. There are three choices for protection whether you’re a small, mid-market or enterprise business – for details of packages click here.
We understand your FortiGate firewall is a critical component of your defence strategy. Our FortiAssist service overlays FortiCare support to provide seamless support. We will set up and proactively monitor your firewall, apply any updates you may need automatically to ensure that your firewall is always working at optimum performance.
Clients requiring around the clock access to mission-critical services will find our 24 x 7 comprehensive support is a fit for their business. This option also provides an advanced exchange hardware replacement RMA benefit so that customers can be sure to maintain high levels of availability.
Nouveau Solutions provide an industry-leading, comprehensive Security Information and Event Management (SIEM) service covering security, compliance and network performance. Our multi-vendor SIEM will proactively monitor your security systems to improve security and incident response. We will detect and remediate threats in real time and gain actionable security intelligence.
If you require support during traditional business hours then this option would be for you. This option also includes advanced exchange hardware replacement.